Terms and conditions

The below mentioned terms and conditions are applicable to short stay bookings only. The terms and conditions for long stay rental and sales depend on the agencies involved and are thus not regulated by us.

All bookings made via Jordaan Apartments Amsterdam are booked under these terms and conditions and the basis upon which Opao SA (registered Sion Switzerland CH-626.3.009.617-3) agrees to provide services in connection with the occupancy of residential accommodation, property or other services to guests.

To make a reservation you should complete the booking form and confirm online.

Terms of Business

A minimum of seven nights applies to all bookings.

Guests will be required to complete a booking form. Any person booking on behalf of a guest shall be taken as booking principal and is liable for the guest(s), and will be referred to as 'guest' in the reminder of these terms. All guests agree to indemnify Opao for any breach, non-payment, loss or damage caused by such guest. Any guest who causes damages to the accommodation in the widest sense of its meaning agrees to an upfront charge of € 1000,- Any excess charge will be reimbursed after an estimate off costs have been made up by a third party. Any excess costs, quoted/confirmed by a third party, due to the guest will be reimbursed by the guest and the guest allows Opao to charge his credit card accordingly

Payment Methods and Procedures

25% of the reservation fee will be charged as a non-refundable deposit at the moment of making a confirmed booking on the guests credit card. No more than 48 hours prior to arrival the remaining reservation fee and bookings charges will be charged to the guests credit card. The booking charges added to the reservation fee are for non accommodation fees such as: transport, bank and credit card charges.

All bookings which are quoted on our website are charged in local currency, which is Euros. All payments must be made by credit card. If payments are not received within the required time, or credit card charges are refused by the issuing card company Opao reserves the right to cancel the booking. In all cases where payments can not be processed automatically Opao reserves the right to charge administration fees, with a minimum of € 12,- . In case Opaos payment provider does not allow to charge in Euros it will charge in US Dollars using the day fee according to www.xe.com


A € 30,- administration fee will be charged for any amendment made once a booking has been confirmed.

Credit Cards

We accept all major credit cards.

Security Deposit

Credit Card imprints may be required on or prior to arrival to cover the cost of any phone calls or extras. Telephone accounts and any extras must be settled in full prior to departure.

Clients should be aware that they will be liable for any damages or breakages caused whilst in the accommodation. At some apartments a security deposit will be required in connection with the booking and the deposit shall be security for any damages or breakages caused to the accommodation. You will be notified if this is applicable.

Cancellation Policy

Cancellation Policy The cancellation policy is divided in two specific policies in reference to the length of stay. We make a difference in cancellation fees for bookings of up to 1 month and booking of more than a month. The main reason for doing so is the fact that the financial risk on our side is much larger for longer reservations.

Reservations less than 1 month

Time before arrivalCancellation fee
Less than 24 hours100% of reservation
Less than 3 days 75% of reservation
Less than 1 week 50% of reservation
More than 1 week 25% of reservation
More than 2 months free of charge

Reservations 1 month or more

Time before arrivalCancellation fee
Less than 24 hours3 weeks + 1 week per month
Less than 1 week 2 weeks + 1 week per month
Less than 1 month 1 week + 1 week per month
Less than 2 months 1 week per month
More than 2 months free of charge

Refunds (partial) for cancellations, less an administration charge of € 30, may apply in the event that the apartment is re-let.
No shows are charged 100% of reservation costs.